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GDPR Policy

Loqavore is committed to protecting your personal data and ensuring compliance with the General Data Protection Regulation (GDPR). This policy outlines how we collect, use, store, and protect your personal information while respecting your rights under GDPR.

1. Scope

This policy applies to all personal data collected, processed, and stored by Loqavore in relation to customers, employees, partners, and any other individuals who interact with our services.

2. Data We Collect

Loqavore may collect and process the following personal data:

  • Identity Data: Name, age, date of birth, and contact details.

  • Transaction Data: Purchase history, payment details, and billing information.

  • Technical Data: IP address, browser type, and usage patterns when interacting with our website.

  • Marketing Preferences: Opt-in/opt-out choices for receiving communications.

3. How We Use Your Data

We process personal data for the following purposes:

  • Providing and improving our products and services.

  • Managing customer inquiries, orders, and support requests.

  • Complying with legal and regulatory requirements.

  • Sending marketing and promotional materials (with consent).

  • Enhancing website functionality and user experience.

4. Legal Basis for Processing

Loqavore processes personal data based on the following lawful grounds:

  • Consent: When you explicitly agree to receive marketing communications.

  • Contractual Obligation: When processing is necessary for fulfilling a contract with you.

  • Legal Compliance: When required by law or regulatory obligations.

  • Legitimate Interests: When processing is necessary for our business operations, provided it does not override your rights.

5. Data Sharing & Third Parties

We do not sell your personal data. However, we may share it with:

  • Service Providers: To process payments, deliver products, and provide customer support.

  • Legal Authorities: If required for legal or regulatory compliance.

  • Business Partners: When necessary for service delivery, subject to strict data protection agreements.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Once no longer needed, data is securely deleted or anonymized.

7. Your GDPR Rights

Under GDPR, you have the right to:

  • Access your data – Request a copy of the personal data we hold.

  • Rectify inaccuracies – Request corrections to incorrect or incomplete data.

  • Erase your data – Request deletion of your personal data where applicable.

  • Restrict processing – Limit how we process your data.

  • Object to processing – Withdraw consent for marketing or certain data uses.

  • Data portability – Request transfer of your data to another provider.

To exercise these rights, contact our Data Protection Officer (DPO) through our designated channels.

8. Data Security

Loqavore implements appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or misuse. This includes encryption, secure servers, and access controls.

9. Policy Updates

We may update this GDPR Policy periodically to reflect changes in our practices or legal requirements. Any significant updates will be communicated where necessary.

By using Loqavore’s services, you acknowledge that you have read and understood this GDPR Policy.